[ Sending-service guides ]

Authenticate email sent through Acyba / AcyMailing: configuration and verification

Identify whether AcyMailing uses its sending service or another transport before choosing the DKIM and DNS workflow.

By the EmailAuth research team · 3 min read

[ Key points ]

  • Identify the selected transport before choosing a signing workflow.
  • Hosted CNAME delegation and application TXT keys are different setups.
  • Retest authentication whenever the transport changes.
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Provider documentation checked on 8 November 2026. Account-generated values and current product support remain deployment prerequisites.

AcyMailing can be the application composing the newsletter without being the server delivering it. That distinction decides which authentication instructions apply. This guide covers AcyMailing, with separate paths for its sending service and a server or SMTP supplier selected in the installation.

Start with the transport, not the plugin name

Record the installed version, configured sending method and visible From address. For the AcyMailing sending service, the current documentation describes entering the applicable license in configuration, selecting the service, adding the owned From domain and retrieving its generated DNS entries. It describes three CNAME entries and an Update domains statuses action. Publish the records shown for your domain, not the placeholder targets in an example. Sending-service activation

Use only a domain your organization controls. A consumer mailbox address does not authorize changing that mailbox provider's domain. If an address is changed after verification, re-evaluate the actual sending domain rather than assuming the old configuration applies.

Keep the server-signing path separate

References: RFC 6376 §3.3, RFC 6376 §3.6.2.

AcyMailing's separate DKIM configuration guide recommends using the mail server or SMTP supplier's DKIM when that route already supports it, rather than also enabling the application's DKIM option. For an installation using AcyMailing's own DKIM option, the guide describes generated keys, the public TXT value in DNS and a private key used by the application. The cited application-signing guide lists AcyMailing Enterprise as a prerequisite. Confirm current edition and version support in the installation before taking this path. AcyMailing DKIM configuration

Never publish a private key in DNS. A DKIM signature authenticates selected message content with a public-key verification process; it does not encrypt the newsletter or guarantee delivery. The application's own TXT-key workflow and the hosted sending service's generated CNAME workflow are different setups, not extra records to stack blindly.

Diagnose DNS expansion mistakes

The sending-service documentation specifically describes a DNS editor appending the domain to a CNAME target. Check the resulting public name and target, not just what was typed. An intended vendor target that becomes vendor-target.example.com points somewhere else. Use your DNS host's required absolute-name syntax, including a trailing dot when required, and avoid duplicating the zone suffix in the owner name.

For the hosted sending service, the troubleshooting section separately directs customers needing aligned MAIL FROM to support for two domain-specific DNS entries. The three initial CNAMEs should not be presented as a universal guarantee of aligned SPF.

Original operator checklist: save the issued records, query each authoritative name, refresh the provider status and only then send a test through the selected transport. Do not authorize every possible SMTP service in SPF just because the plugin offers several options.

Verify the selected route and recover

References: RFC 9989 §4.4.

Illustrative comparison: the website initially sends through the AcyMailing service and later switches to an external SMTP relay. The original CNAMEs may remain visible, but they no longer prove which system signs new messages. Capture a new received message with From, SPF identity/result and DKIM d=/s=/result; evaluate alignment and DMARC on that evidence.

If the new route fails, pause the affected mailing and restore the known working transport under change control. Preserve old records while dependent queued mail or other applications still need them. Remove obsolete records only after dependency review. No real installation or outgoing message was tested here; the route-change example is synthetic and the exact account-generated values remain a deployment prerequisite.

[ Takeaway ]

Retest authentication whenever the transport changes.

[ By role ]

What this means for you

Choose your role for practical next steps.

IT / Mail Admin

Verify the actual route

Document the chosen transport and use only its applicable authentication workflow.

Next steps

  1. Document the chosen transport and use only its applicable authentication workflow.
  2. Preserve the exact generated record set and the authoritative DNS before-and-after comparison.
  3. Capture From, SPF identity, DKIM d=/s= and trusted receiver results from the real route.

CISO / SecOps

Govern the remaining exposure

Keep private keys out of shared tickets and public DNS; review obsolete delegations when a transport is retired.

Next steps

  1. Keep private keys out of shared tickets and public DNS; review obsolete delegations when a transport is retired.
  2. Require a recorded decision for any unresolved authentication or vendor-capability exception.
  3. Review obsolete DNS authorizations and delegations when this service is retired.

Founder / Non-technical

Own the sending outcome

Treat a sending-method change as a delivery dependency change rather than a cosmetic plugin setting.

Next steps

  1. Treat a sending-method change as a delivery dependency change rather than a cosmetic plugin setting.
  2. Assign the business workflow and sending-domain owner before approving the change.
  3. Keep the affected campaign paused until its acceptance evidence is available.

[ FAQs ]

Frequently asked questions

Is AcyMailing always the delivery server?

No. Confirm whether the installation uses its sending service, the website server or another SMTP supplier.

AcyMailing: Activating the sending service

Which records apply to the sending service?

Use the CNAME entries generated for the owned domain in the service configuration.

AcyMailing: Activating the sending service

Should I enable application DKIM when SMTP already signs?

The AcyMailing DKIM guide recommends using the server or SMTP supplier signing in that case instead of its own DKIM option. Its application-signing guide lists Enterprise as a prerequisite; confirm the installed version.

AcyMailing: Set up DKIM

Do I put the private key in DNS?

No. DNS publishes the public verification material or its delegation, never the private signing key.

RFC 6376: DKIM

Why is the domain still pending?

Compare the public record names and targets with the generated entries, including accidentally appended domain suffixes.

AcyMailing: Activating the sending service

Can I validate gmail.com as my domain?

No. Use a domain you control; owning an address at a consumer provider does not confer DNS control.

AcyMailing: Activating the sending service

Does changing transport require another test?

Yes. The new transport may change the envelope and DKIM identities even if the visible sender is unchanged.

What does Update domains statuses prove?

It refreshes setup status. Retain a received-message test to prove the actual selected route authenticates and aligns.

AcyMailing: Activating the sending service

[ Sources ]

Sources

  1. AcyMailing: Activating the sending service

    Sections Configure the sending method · Troubleshooting: Entries still pending after several hours · Troubleshooting: My MAIL FROM is not aligned

  2. AcyMailing: Set up DKIM

    Sections Before starting · Generate your public and private keys · Add your DNS record · Check your DNS record

  3. RFC 9989: DMARC

    Sections §4.4.1 DKIM-authenticated identifiers · §4.4.2 SPF-authenticated identifiers · §4.10 DNS tree walk and duplicate policy records · §5.3.5 Determine DMARC pass or fail

  4. RFC 7208: SPF

    Sections §3.2 Multiple DNS records · §4.5 Selecting records · §4.6.4 DNS lookup limits

  5. RFC 6376: DKIM

    Sections §3.3 Signing and verification algorithms · §3.6.2 DNS binding · §6 Verifier actions

[ Glossary ]

Glossary

Visible From
The author address displayed in the message From header, whose domain is used for DMARC alignment.
Envelope identity
The SMTP sending identity evaluated by SPF, distinct from the visible From and Reply-To.
DKIM selector
The s= identifier used with the signing d= domain to locate the verification key.
Alignment
The required domain relationship between an authenticated SPF or DKIM identity and the visible From domain.

Enterprise provenance

Why top financial institutions and governments retired their email security dashboards.

Traditional email authentication platforms sell you a dashboard and ask your engineers to do the labour. In high-stakes environments, manual oversight means delayed enforcement, configuration drift and unmonitored shadow domains.

EmailAuth is the agentic email provenance platform. Our agents enforce p=reject, keep third-party senders aligned and move your domains to full RFC 9989 compliance, the new DMARC standard,, with human-in-the-loop auditability.

Governments Large enterprises Tier-1 financial institutions

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